One AI Platform for
Every Type of Business
Whether you run an online store, hotel, courier service, clinic, or anything in between — Chatsvia automates your customer conversations 24/7 via Facebook Messenger and website chat.
Built for Businesses Like Yours
Chatsvia adapts to your industry. See exactly how it solves your specific challenges.
E-Commerce Stores
Online stores selling products
Problems You Face
- •Customers ask about products but no one is available at night
- •Missing sales because inquiries go unanswered
- •Manual order-taking is slow and error-prone
How Chatsvia Helps
- AI answers product questions and shows images/prices instantly
- Takes orders and collects customer details automatically
- Handles hundreds of conversations simultaneously 24/7
Hotels & Resorts
Room bookings & hospitality
Problems You Face
- •Guests asking about room availability outside business hours
- •Staff overwhelmed with repetitive booking questions
- •Delayed responses to reservation requests
How Chatsvia Helps
- AI answers room types, availability, and pricing instantly
- Collects guest details and reservation information
- Provides hotel info — amenities, check-in times, and policies
Courier & Delivery
Parcel shipping & logistics
Problems You Face
- •High volume of tracking and delivery status queries
- •Customers calling repeatedly to book parcel pick-ups
- •Managing delivery areas and pricing questions manually
How Chatsvia Helps
- AI handles parcel booking, pick-up requests, and pricing queries
- Provides delivery area coverage and rate information instantly
- Takes booking details and creates delivery orders automatically
Medical & Clinics
Appointments & consultations
Problems You Face
- •Patients calling after hours for appointment information
- •Staff spending time on basic FAQs instead of patient care
- •Appointment booking requests getting delayed responses
How Chatsvia Helps
- AI answers clinic hours, services, and doctor availability
- Collects patient details and appointment booking requests
- Handles pre-appointment instructions and common FAQs
General Services
Agencies, consultants & freelancers
Problems You Face
- •Potential clients reach out but don't get quick responses
- •Missing leads while busy with existing clients
- •Too much time spent on initial inquiries instead of actual work
How Chatsvia Helps
- AI qualifies leads and answers common service questions instantly
- Provides service details and pricing without your involvement
- Collects client contact details for easy follow-up
Customer Support
Support-focused businesses
Problems You Face
- •High volume of repetitive support tickets overwhelming staff
- •Long wait times causing customer frustration and churn
- •Agents spending time on basic queries instead of complex ones
How Chatsvia Helps
- AI resolves common issues automatically without human involvement
- Instant responses eliminate wait times completely
- Only escalates complex issues to human agents with full context
Custom Business
Unique workflows & all features
Problems You Face
- •Standard solutions don't fit your unique business model
- •Need features from multiple business types simultaneously
- •Require full control over AI behavior and response workflows
How Chatsvia Helps
- All features unlocked — catalog, orders, bookings, and support
- Fully customizable AI instructions and response style
- Mix and match workflows to fit your exact business needs
Your Challenges, Our Solutions
We understand the pain points of managing customer communications. Here's how Chatsvia addresses each one.
Missed Sales & Leads
Customers message you at 2 AM asking about a product or service. By the time you respond in the morning, they've already moved on to a competitor.
24/7 Instant Responses
AI responds immediately at any hour — answers questions, shows products, takes orders, and captures leads while you sleep.
Repetitive Questions Drain Time
Hours every day answering the same questions: 'What's the price?', 'Is this available?', 'Do you deliver to my area?', 'What are your hours?'
AI Handles FAQs Automatically
Configure your products, services, and business info once. The AI answers common questions accurately, freeing your team for high-value work.
High Support Staff Costs
Hiring customer support staff is expensive — salaries, training, benefits, and overtime. Small businesses can't compete on support alone.
Up to 80% Cost Reduction
AI handles the majority of conversations at a fraction of the cost. Human agents only deal with what truly requires personal attention.
Slow Response Times
Customers expect instant replies. Every minute of delay increases the chance of losing the sale. Long wait times mean bad reviews and lost revenue.
Response in Under 1 Second
AI responds to every message instantly. No queues, no hold music, no frustrated customers. Every conversation starts the same — fast.
What Can the AI Do?
Our AI is built to handle real business conversations — not just answer questions, but actively help you sell, book, and support customers.
Answer Any Customer Question
AI responds to product inquiries, availability checks, service questions, and general support using your knowledge base and catalog.
Sell Products & Services
AI doesn't just answer — it recommends products, highlights features, handles bookings, and guides customers toward purchase decisions.
Negotiate Prices
Set your minimum and maximum price limits. AI negotiates within your boundaries to close deals without underselling your products.
Analyze Images & Links
AI can analyze product images or links sent by customers using vision AI, giving intelligent responses based on what they share.
Take Orders & Bookings
AI collects customer name, phone, address, and order or booking details. Creates records with unique IDs automatically.
Hand Over to Human Agents
When things get complex, AI smoothly transfers the conversation to a human agent with full context preserved — no customer left frustrated.
Where Does It Work?
Connect with customers on the platforms they already use — no new apps required.
Facebook Messenger
Connect your Facebook Business Page. AI automatically responds to all page messages without any manual setup.
Website Chat Widget
Embed a chat widget on your website with a single code snippet. Engage visitors and convert them into customers.
Unified Dashboard
Manage all conversations, orders, and accounts from one central dashboard. No switching between platforms.
How Does It Work?
Get up and running in minutes. No technical skills required.
Connect Your Channels
Link your Facebook Page with one click. Add the chat widget to your website with a simple code snippet.
Takes less than 5 minutes to set up.
Add Your Products & Content
Upload your product catalog, services, or FAQs with images, prices, and descriptions.
AI learns from this to answer customer questions accurately.
Configure AI Behavior
Set price negotiation limits, response style, business type, and rules for transferring to human agents.
Customize AI to match your brand voice and policies.
Go Live & Start Selling
Turn on automation and watch AI handle customer conversations, take orders, and capture leads.
Monitor everything from your dashboard in real-time.
What You Can Expect
Ready to Automate Your Customer Conversations?
Join businesses across e-commerce, hospitality, logistics, healthcare, and services already using Chatsvia to work smarter.