Solutions

AI Chatbot Solutions for Your Business

Chatsvia AI chatbot helps e-commerce stores, dropshippers, and service businesses automate customer support, product selling, and order taking 24/7 through website chat widgets and Facebook Messenger.

Who Is It For?

Built for Businesses Like Yours

If you sell products or services and communicate with customers via Facebook or your website, Chatsvia is for you.

E-commerce Store Owners
Online shops selling products

Problems You Face

  • Customers ask about products but no one is available to respond
  • Missing sales because inquiries go unanswered at night
  • Spending hours answering the same questions repeatedly
  • Can't afford to hire full-time customer support staff

How Chatsvia Helps

  • AI answers product questions instantly 24/7
  • Automatically shows product images and prices
  • Takes orders and collects customer details
  • Handles hundreds of conversations without extra cost
Result: Increase sales by never missing a customer inquiry
Dropshippers & Resellers
High-volume product sellers

Problems You Face

  • Too many inquiries to handle manually
  • Customers asking for discounts and negotiations
  • Tracking orders and providing updates is time-consuming
  • Need to scale without hiring more people

How Chatsvia Helps

  • AI handles unlimited conversations simultaneously
  • Negotiates prices within your set limits automatically
  • Creates orders with tracking IDs
  • Sends order confirmations and updates
Result: Scale your business without scaling your team
Service-Based Businesses
Consultants, agencies, freelancers

Problems You Face

  • Potential clients reach out but don't get quick responses
  • Spending too much time on initial inquiries
  • Missing leads while busy with existing clients
  • No budget for a dedicated receptionist

How Chatsvia Helps

  • AI qualifies leads and answers common questions
  • Provides service information and pricing
  • Collects client details for follow-up
  • Available even when you're in meetings
Result: Capture more leads without interrupting your work
Small Teams & Startups
Growing businesses with limited resources

Problems You Face

  • Team is too small to handle customer support
  • Founders doing everything including answering messages
  • Can't provide 24/7 support with limited staff
  • Need to focus on growth, not repetitive tasks

How Chatsvia Helps

  • AI becomes your first line of customer support
  • Handles routine inquiries automatically
  • Only escalates complex issues to humans
  • Works 24/7 without breaks or overtime
Result: Free up your team to focus on what matters
Problems We Solve

Your Challenges, Our Solutions

We understand the pain points of managing customer communications. Here's how Chatsvia addresses each one.

Missed Sales Opportunities

Customers message you at 2 AM asking about a product. By the time you respond in the morning, they've already bought from a competitor.

24/7 Instant Responses

AI responds immediately at any hour. It answers questions, shows products, and takes orders while you sleep.

Repetitive Questions Drain Time

You spend hours every day answering the same questions: 'What's the price?', 'Is this in stock?', 'Do you deliver to my area?'

AI Handles FAQs Automatically

Train the AI with your products and FAQs. It answers common questions accurately, freeing you for important tasks.

High Support Staff Costs

Hiring customer support staff is expensive. Salaries, training, benefits—it adds up quickly for small businesses.

80% Cost Reduction

AI handles most conversations at a fraction of the cost. Only complex issues reach human agents.

Slow Response Times

Customers expect instant replies. Long wait times lead to frustration, bad reviews, and lost sales.

Response in Under 1 Second

AI responds instantly to every message. No queues, no waiting, no frustrated customers.

AI Capabilities

What Can the AI Do?

Our AI is trained to handle real business conversations—not just answer questions, but actively help you sell.

Answer Customer Questions
AI responds to product inquiries, availability checks, shipping questions, and general support using your knowledge base.
Sell Products Actively
AI doesn't just answer—it recommends products, highlights features, and guides customers toward purchase.
Negotiate Prices
Set minimum and maximum prices. AI negotiates within your limits to close deals without underselling.
Share Product Images
When customers want to see a product, AI automatically sends relevant images from your catalog.
Take Orders Automatically
AI collects customer name, phone, address, and order details. Creates orders with unique order IDs.
Hand Over to Humans
Complex issues are smoothly transferred to human agents with full conversation context preserved.
Channels

Where Does It Work?

Connect with customers on the platforms they already use.

Facebook Messenger
Connect your Facebook Business Page. AI automatically responds to all page messages.
Website Chat Widget
Add a chat widget to your website. Engage visitors and convert them into customers.
Unified Dashboard
Manage all conversations from one place. No switching between platforms.
Getting Started

How Does It Work?

Get up and running in minutes. No technical skills required.

1

Connect Your Channels

Link your Facebook Page with one click. Add chat widget to your website with a simple code snippet.

Takes less than 5 minutes to set up both channels.

2

Add Your Products & Content

Upload your product catalog with images, prices, and descriptions. Add FAQs and business information.

AI learns from this to answer customer questions accurately.

3

Configure AI Behavior

Set price negotiation limits, response style, and business rules. Define when to transfer to human agents.

Customize AI to match your brand voice and policies.

4

Go Live & Start Selling

Turn on automation and watch AI handle customer conversations, recommend products, and take orders.

Monitor everything from your dashboard in real-time.

Results

What You Can Expect

24/7
Availability
Never miss a message
<1s
Response Time
Instant replies always
80%
Cost Savings
vs. hiring staff
Scalability
Unlimited conversations

Ready to Automate Your Customer Conversations?

Join hundreds of businesses already using Chatsvia. Start for free today—no credit card required.